At Trustap, our mission is to facilitate safe and secure online transactions, no matter the amount. However, when dealing with larger sums of money, the stakes are higher and so is the potential risk.
That’s why we offer a specialised service for transactions over €5,000 or $5,000 (or equivalent amount in other accepted currencies), offering one-to-one assistance and reduced fees to provide peace of mind for all parties involved. With Trustap, you can confidently transact large amounts, knowing your money is protected every step of the way.
What does this specialised service include?
- Ongoing support: For transactions of this amount, you’ll be matched with a dedicated Account Manager who will discuss the process with you and guide you through it. Our team is here to assist you every step of the way and they will work to ensure the transaction is completed efficiently.
- Reduced fees: For transactions above €5,000 (or equivalent amount in other accepted currencies), we offer a discounted fee structure. Pricing starts at 1.5%, falling to as low as 0.5% for larger transactions.
- Flexible payment options: You can decide how the payment fees for your transaction will be covered, whether it’s paid by the seller, the buyer or divided. You can discuss this with your Account Manager before the transaction takes place.
- Fight Chargebacks: Our team relieves you of the stress, financial risk, and administrative work of managing chargebacks. With Trustap’s dedicated representative overseeing your transaction, you reduce chargeback risks. If any occur, we’ll advocate for you.
What makes Trustap so safe?
- Buyer and Seller Protection: Trustap’s escrow-style model means that once the buyer send the funds, they are held in a secure hold until goods are received. Once this has occurred and they are satisfied, the funds will be released to the seller.
- Stripe partnership: Our transactions are processed via Stripe, of which we are a verified partner, so you can depend on utmost security. Your Account Manager will set up a Stripe account on your behalf to facilitate this transaction.
What else should I know?
The maximum amount of time money can be held in the secure hold is 90 days in Europe and 2 years in the US. Please ensure that this is enough time for the transaction to take place.
How to get started
Please fill out the form on this page with necessary details.
Once submitted, an Account Manager will contact you to gather more details. From there, you’ll finalize payment options and fees, starting the transaction with full support from Trustap at every step.