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How it Works

Take a look at the following video to get an idea of
how Trustap can work for you

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    Step 1  icon

    The Trustap Hold

    Every transaction has a buyer and a seller. Trustap transactions are risk-free because the buyer doesn’t pay the seller directly. The money is held in the trustap hold until the buyer receives the item.

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    Tracking

    The seller must then send the item and input all the tracking details within the time limit. The delivery is then tracked until the package has been signed for by the buyer.

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    Money Release

    Then, once the buyer is happy with what was delivered, the money is released. Trustap is the only transaction platform that works like a personal escrow account

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About Trustap

Trustap is a transaction platform that acts as a safety net for customers when they want to buy or sell online.

Trustap works like a personal escrow account. In each transaction, the funds are held during the delivery process. Once the item has been delivered and the buyer is satisfied or the 24-hour complaints period has elapsed, the funds are released to the seller. You no longer have to worry about whether you'll be scammed or whether something will go wrong. With Trustap, you can transact with complete Peace of Mind.

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    Unique

    Trustap is the only transaction platform that works like a personal escrow account.

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    Flexible

    Anybody, anywhere, can use Trustap for any kind of transaction.

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    Low-Cost

    Trustap only charges a small service fee of 3% of the amount of money being transferred.

Compatibility

Trustap is compatible across all platforms.

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You can now use Trustap for all your online transactions

Trustap is now compatible with the world's leading courier companies and most National Postal services. Whether you're using a laptop, a phone or a tablet, you can use Trustap to transact with complete Peace of Mind through this website. We're also working on bringing you specific apps for iOS and Android to make your transaction experience even more seamless.

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Partners

  • Stripe
  • Post Offices &
    Courier Companies
  • Amazon Web
    Services
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    Stripe

    Trustap’s payments are powered by Stripe, the world’s most secure payment system. Find out more about them here: https://stripe.com/about

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    Post Offices & Courier Companies

    Trustap is compatible with all major courier companies and post offices, provided they offer a tracked service or registered postal service.

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    Amazon Web Services

    Amazon web services are Trustap’s technology partners. They ensure that Trustap operates in the most secure online environment. Find out about Amazon web service’s security here: https://aws.amazon.com/security/

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    Post Offices & Courier Companies

    Trustap is compatible with all major courier companies and post offices, provided they offer a tracked service or registered postal service.

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    Amazon Web Services

    Amazon web services are Trustap’s technology partners. They ensure that Trustap operates in the most secure online environment. Find out about Amazon web service’s security here: https://aws.amazon.com/security/

  • logo

    Stripe

    Trustap’s payments are powered by Stripe, the world’s most secure payment system. Find out more about them here: https://stripe.com/about

  • logo

    Amazon Web Services

    Amazon web services are Trustap’s technology partners. They ensure that Trustap operates in the most secure online environment. Find out about Amazon web service’s security here: https://aws.amazon.com/security/

    • logo
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    Post Offices & Courier Companies

    Trustap is compatible with all major courier companies and post offices, provided they offer a tracked service or registered postal service.

  • logo

    Stripe

    Trustap’s payments are powered by Stripe, the world’s most secure payment system. Find out more about them here: https://stripe.com/about

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  • “ The best thing about Trustap is that I can log in and check what stage my money is at whenever I like.”

    - Kelly Ortega, Marvel Collector
  • “ I’ve used Trustap a couple of times and I can finally buy from complete strangers without even the slightest fear of losing my money. It means I don’t have to stress out about being scammed, it’s great!”

    - JOHN SHEHAN, NEW ENGLAND PATRIOTS FAN
  • “ Some of the pairs I buy can be worth $500 plus, but the 3% charge is less than PayPal and it gives me that extra layer of security too. Using Trustap is a no brainer.”

    - DAVID REILLY, SNEAKER COLLECTOR
  • “ I used to never buy tickets for concerts from someone I didn’t know online, even if that meant missing out on better value tickets and having to pay really high prices. By using Trustap I can finally go to all the concerts I want to at affordable prices and not be scared of paying for fake tickets.”

    - FAITH TOPA, MUSIC FANATIC

Contact

  • Are you finding it difficult to understand how the service works?

    Why not have a look at our About Trustap & How it Works section to see if you can find what you’re looking for?

  • Are you having a problem with the service or are you unsure of what happens in any given situation?

    Have you tried looking at some of the frequently asked questions in our Help & FAQs section?

  • If those sections don’t solve your problem or you have a general query that you watnt to chat about then feel free to contact us at help@trustap.com and we’ll do our best to help with any of your issues!

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