PURPOSE OF TRUSTAP’S PRIVACY POLICY

The following document applies to Trustap’s transaction platform: www.trustap.com (“Platform”). The Platform is owned and operated by Trustap Ltd (“Trustap”) a Private Limited Company incorporated in Ireland with Company’s Registration Number of 614918 whose registered office is at Rineen, Cork Road, Carrigaline, Co. Cork, Ireland. In this policy, “we”, “us” and “our” refer to Trustap and references to “you” and “your” is to you, the user of the Platform and our customer (“Customer”). For the purposes of the Data Protection Act 1988 and 2003 (“Acts”), we are the data controller. The adopted policy is in accordance with the legislative requirements; the standards in place protect the data obtained, collected, recorded and processed about individuals and provided to us by individuals is necessary and incidental to:
  1. Providing the products and services that we offer;
  2. The normal day-to-day operations of our business;
  3. Pursuing the legitimate interests of Trustap and that of any other third parties in connection with (a) and (b) above.
This Policy (together with our Terms of Service and any other documents referred to on it) are published with the aim to make it easy for our users, customers and the public to understand what data we collect, store and process, why we do so, how we receive and/or obtain that information, and the rights an individual has with respect to their data in our possession. By using www.Trustap.com, including our products and services, individuals consent to how we obtain and process personal data, including the purposes for which we process data and how we share data internally and with third parties. We take the security of personal information very seriously.

2 WHO AND WHAT THIS POLICY APPLIES TO

We handle data in our own right and also for and on behalf of our customers and users. Our policy does not apply to information we collect about businesses or companies; however, it does apply to information about the people in those businesses or companies which we store. The policy applies to all forms of information, physical and digital, whether collected or stored electronically or in hardcopy. If, at any time, an individual provides data or other information about someone other than himself or herself, the individual warrants that they have that person's consent and authorisation to provide such information for the purpose specified. Trustap is not available to children (persons under the age of 18 years).

3 THE INFORMATION WE COLLECT

In the course of business, it is necessary for us to collect data. This information allows us to identify who an individual is for the purposes of our business, share data when asked of us, contact the individual in the ordinary course of business and transact with the individual. For more information about how we specifically use personal data please see below, How and When is Data Used. Without limitation, the type of information we may collect is: Personal Information.We may collect personal details such as an individual’s name, location, date of birth, passport, driver’s licence and other information that allows us to identify who and where the individual is; Contact Information. We may collect information such as an individual’s email address, mobile and/or landline telephone number, third-party usernames (i.e. social media profile information), residential and business address, and other information that allows us to contact the individual; Financial Information. We may collect financial information related to an individual’s bank account and debit/credit card details, individual payments made and received, such as the date, amount, currency, bank account, sort code, IBAN, BIC, SWIFT Codes and the details of the payee or payer and other information that allows us to transact with the individual and/or provide them with our services; Statistical, Analytical and Behavioural Information. We may collect information about an individual’s online and offline preferences, habits, errors, length of time to respond or visit certain pages, participation on discussion boards on blogs posted on or social media functions on www.Trustap.com, movements, trends, decisions, associations, memberships, finances, purchases and other information for statistical purposes; Device and Technical Information. We collect device-specific and other technical information, such as the hardware model, operating system version, browser type and version, Internet Protocol (IP) address, advertising identifier, unique application identifiers, unique device identifiers, browser type, language, wireless network, and mobile network information (including the mobile phone number); and Information an individual sends us. We may collect and store any personal information and correspondence that an individual freely sends us, or that is sent to us by others (such as credit reference or fraud prevention agencies) about the individual’s activities, including activities with our third-party partners. We may collect other data about an individual, which we will maintain in accordance with this policy. We may also collect anonymous non-data about an individual.

4 HOW INFORMATION IS COLLECTED

4.1 Most information will be collected in association with an individual’s use of Trustap, our products and services, an enquiry about Trustap or generally dealing with us. However, we may also receive data from other sources such as advertising, an individual’s own promotions, credit reference agencies, public records, sub-contractors in technical, payment and delivery services, analytics providers, search information providers, mailing lists, staff, recruitment agencies and our business partners. In particular, information is likely to be collected as follows: Registrations/Subscriptions/Purchases. When an individual registers with Trustap, whether as a payer or payee, subscribes and or purchases a product, service, list, account, connection or other process whereby they enter data details or grant access to information in order to receive or access something, including a transaction or services; Accounts/Memberships. When an individual submits their details to open an account and/or become a member with us; Partners. When an individual grants us access to their accounts or allows information to be shared by our business partners. Legitimate third party data sources. When an individual is granted access to use the products and services of Trustap, we obtain and perform searches with legitimate third party data sources to ensure validity and verification of data and other legitimate interests. Verification of identity. When an individual registers with Trustap whether as payer or payee we will obtain information from credit reference agencies and other public sources, including electoral roll and social media, to verify your identity and bank account information. Supply/Contact. When an individual supplies us with goods or services or contacts us in any way; Pixel Tags. Pixel tags and web beacons may enable us to send email messages in a format customers can read and they tell us whether mail has been opened. Shareholder Information. We collect information from each of our shareholders, such as name, date of birth and address. As there are many circumstances in which we may collect information both electronically and physically, we will endeavour to ensure that an individual is always aware of their data being collected, in particular by third parties. We may also collect anonymous non-data, which may be used and shared on an aggregated and anonymous basis.

5 HOW DATA IS STORED

The data that we collect from you will be stored and processed in the European Economic Area (EEA), but may be transferred to, stored, and processed at a destination outside the EEA, with and by third parties. Where we do transfer, store or otherwise process personal data outside the EEA, we will make sure that we have the organisational and technical measures in place to ensure personal data is securely treated and safeguarded and prevent any unauthorised disclosure or processing. Data may also be processed by third parties and/or staff operating outside the EEA who work for us or for one of our third-party partners. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services by submitting your personal data, you agree to this transfer, storing or processing. All data collected, stored and processed by us will be stored on secure servers maintained by globally recognised companies with stringent data security operating procedures. Any payment transactions on our website will be encrypted using globally acceptable technology. Any passwords and PINs issued to any individual to enable access to parts of our site, such individuals will be responsible for keeping passwords and PINs confidential. We ask that individuals using Trustap not to share passwords and PINs with anyone. We will retain data for the period necessary to fulfil the purposes outlined in this policy unless a longer retention period is required or permitted by law. By consenting to our Privacy Policy, you agree to this transfer, storing or processing.

6 HOW DATA IS USED

We will only use the data for the specified purpose for which it was collected, except with the individual’s permission. The purpose of collection is determined by the circumstances in which the information was collected and/or submitted. Information is used to enable us to operate our business, especially as it relates to an individual. This may include: If you publicly post about Trustap, or communicate directly with us, on a social media website, we may collect and process the data contained in such posts or in your public profile for the purpose of addressing any customers’ services requests you may have and to monitor and influence public opinion Trustap.

7 DISCLOSURE OF PERSONAL DATA

We will disclose information upon your authorisation and instruction, to your advisers (such as accountants, lawyers, financial or other professional advisers). It may be necessary for us to disclose an individual’s data to third parties in a manner compliant with the Acts in the course of our business, such as for processing activities like verification, due diligence, website hosting, data analytics and payment processing. We will disclose your data to credit reference agencies for the purposes of verifying your identity and bank account information. We will not disclose or sell an individual’s data to unrelated third parties under any circumstances unless we employ other companies to perform tasks on our behalf and we need to share your information with them to provide products and services to you and we have obtained your consent to do so. There are some circumstances in which we must disclose an individual’s information: where we reasonably believe that an individual may be engaged in fraudulent, deceptive or unlawful activity that a governmental authority should be made aware of; We will not disclose an individual’s data to any entity outside of Ireland that is in a jurisdiction that does not have a similar regime to the Acts or an implemented and enforceable privacy policy similar to this policy. We will take reasonable steps to ensure that any disclosure to an entity outside of Ireland will not be made until that entity has agreed in writing with us to safeguard data as we do. If the Company gets involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of the business to another company, we may share information with that company before and after the transaction closes.

8 THIRD PARTY SERVICES, WEBSITES AND ACCOUNTS

We may share an individual’s information with third party service providers in connection with the provision of Trustap and related services to you, and otherwise operating our business. We may link your account with a third party to our services to enable certain functionality, which allows us to obtain information from those accounts. For example: We are not responsible for the privacy practices of third parties. You must read the privacy policies of third party service providers, so you can understand the manner in which they will handle your personal information. The information we may obtain from those services often depends on their privacy policies or account settings. These service providers may be located or have facilities that are located a different jurisdiction (including outside the EEA), in which case your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

9 COOKIE POLICY

We will disclose information upon your authorisation and instruction, to your advisers (such as accountants, lawyers, financial or other professional advisers). It may be necessary for us to disclose an individual’s data to third parties in a manner compliant with the Acts in the course of our business, such as for processing activities like verification, due diligence, website hosting, data analytics and payment processing. We will disclose your data to credit reference agencies for the purposes of verifying your identity and bank account information. We will not disclose or sell an individual’s data to unrelated third parties under any circumstances unless we employ other companies to perform tasks on our behalf and we need to share your information with them to provide products and services to you and we have obtained your consent to do so. There are some circumstances in which we must disclose an individual’s information: where we reasonably believe that an individual may be engaged in fraudulent, deceptive or unlawful activity that a governmental authority should be made aware of; Cookie Policy for further information.

10 CONSENT TO COLLECTION OF DATA

An individual may opt to not have us collect their data and communicate with them at certain times. This may prevent us from offering them some or all of our services and may terminate their access to Trustap, or other services they access with or through us. Opt In. Where relevant, the individual will have the right to choose to have information collected and/or receive information from us; Opt Out. Where relevant, the individual will have the right to choose to exclude himself or herself from some or all collection of information and/or receiving information from us. An individual may revoke their consent at any time, and the decision to opt out will be made through the same media by which the individual opted in. If an individual believes that they have received information from us that they did not opt in or out to receive, they should contact us on the details below.

11 THE SAFETY & SECURITY OF DATA

We will take all reasonable precautions to protect an individual’s data from unauthorised access. This includes appropriately securing our physical facilities and electronic networks. The security of online transactions and the security of communications sent by electronic means or by post cannot be guaranteed. Each individual that provides information to us via the internet or by post does so at their own risk. We cannot accept responsibility for misuse or loss of, or unauthorised access to, data where the security of information is not within our control. We are not responsible for the privacy or security practices of any third party (including third parties that we are permitted to disclose an individual’s data to in accordance with this policy or any applicable laws). The collection and use of an individual’s information by such third parties may be subject to separate privacy and security policies. If an individual suspects any misuse or loss of, or unauthorised access to, their data, they should let us know immediately. We are not liable for any loss, damage or claim arising out of another person’s use of the data where we were authorised to provide that person with the data.

12 HOW TO ACCESS AND/OR UPDATE INFORMATION

The Acts gives you the right to request from us the data that we have about you. If an individual cannot update his or her own information, we will correct any errors in the data we hold about an individual promptly after receiving written notice from them about those errors. It is an individual’s responsibility to provide us with accurate and truthful data. We cannot be liable for any information that is provided to us that is incorrect. Where you update your personal information, we may need to obtain further information from you or a third party, including credit reference agencies, to verify and validate such information. We may charge an individual a reasonable fee for our costs incurred in meeting any of their requests to disclose the data we hold about them. If a fee is charged, it will not exceed €10 per request. Information will be provided 40 calendar days of receipt of the request.

13 COMPLAINTS AND DISPUTES

You have the right to object to us processing your information in relation to: If an individual has a complaint about our handling of their data, they should address their complaint in writing to the details below. You have the right to lodge a complaint with a supervisory authority if you consider that the processing of your data infringes the Data Protection legislation. If we have a dispute regarding an individual’s data, we both must first attempt to resolve the issue directly between us. If we become aware of any unauthorised access to an individual’s data, which is likely to result in high risk for the rights and freedoms of the data subjects we will inform the individual with undue delay after becoming aware of it once we have established what was accessed and how it was accessed.

14 ADDITIONS TO THIS POLICY

We will change this policy from time to time to comply with our obligations and update our practices, so please review it frequently. Changes and clarifications will take effect after we have notified you. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If we decide to change this policy, we will first notify all users and then post the changes on our Platform at www.www.Trustap.com/PrivacyPolicy. It is your responsibility to refer back to this policy to review any amendments. We may do things in addition to what is stated in this policy to comply with the Acts and nothing in this policy shall deem us to have not complied with the Acts.

15 CONTACTING US

All correspondence relating to privacy should be addressed to help@Trustap.com.