Partners
Find answers here to common questions about
Trustap. For any questions not covered here,
or for further assistance, please review our
Help Centre or submit a support request.
Why use Trustap?
Trustap offers users the highest level of security, empowering them to buy and sell online with confidence and peace of mind.
How does Trustap ensure secure transactions?
Trustap is built with the highest level of security in mind, achieved through several key measures.
- Our escrow-style approach strengthens transaction security by ensuring that funds are only released once both parties are satisfied.
- Our friendly support team liaises with both parties personally in case of issues and provides unbiased advice and decisions in case of disputes
- Our automated fraud detection is integrated into the payment process. Additionally, we have a dedicated team of fraud analysts who pause, investigate, and resolve any suspicious transactions before releasing funds.
What are the benefits of partnering with Trustap?
Trustap provides a comprehensive transactional solution that seamlessly integrates payment, fulfilment, and support into marketplaces. This not only drives transaction profitability but also ensures your users enjoy peace of mind. By managing the challenges and responsibilities associated with transactions, we empower you to focus on confidently growing your business.
What countries is Trustap available in?
Check out the list of countries where Trustap is available here.
How long does it take to integrate with Trustap?
We can launch a custom integration in as little as four weeks, with most projects typically taking around eight weeks.
What kind of support does Trustap offer?
Before the integration process kicks off, you will be connected with our expert team. They will provide ongoing support at each step of the way.
Are there any upfront costs?
There are no upfront costs with Trustap.