Trustap is often referred to as a payment processor, but that’s only part of the story. Payment processors handle the transfer of money, ensuring transactions are fast and secure, which is an essential feature for online purchases. However, Trustap goes beyond this by managing the entire transaction lifecycle, offering a complete end-to-end solution that integrates payment processing with additional features to deliver unparalleled transaction security and support.
The Trustap Advantage: End-to-End Transaction Management
Trustap follows each transaction through every stage, from the initial onboarding to final delivery. Our platform manages:
- Onboarding and Verification: We onboard users and verify identities to ensure a secure environment from the start.
- Fraud Prevention: With advanced tools and an expert team, we aim to detect and prevent fraud before it happens.
- Shipping Integration and Fulfilment: Trustap integrates with shipping services, tracking the fulfilment process to ensure delivery.
- Dispute Resolution and Reporting: We handle disputes, chargebacks, and even compliance with local regulations, freeing marketplaces from the operational and legal complexities that come with running transactions.
Key Differentiators
- Merchant of Record: Trustap acts as the merchant of record for our partners. This means we take on the responsibility for disputes, chargebacks, and compliance. Unlike traditional payment processors, we don’t just handle the money, but manage the entire transaction, simplifying complex operational tasks for marketplaces – as this can get complicated quickly!
- Buyer Protection: Security is at the heart of Trustap’s process. We hold funds until both buyer and seller are satisfied with the transaction, providing a layer of protection that traditional payment processors can’t match. By ensuring that payments are only released after successful fulfilment, we offer a much safer and more reliable transaction experience.
More than a Payment Processor
With Trustap, you get more than just a payment processor—you get a partner that handles the entire transaction process. Our comprehensive features, hands-on customer support, and end-to-end management allow your marketplace or e-commerce platform to become transactional quickly and efficiently. This means less time worrying about operations and more time focusing on growing your business.
